ColumbiaMDRecruiter Since 2001
the smart solution for Columbia jobs

Customer Support / Fraud Specialist I.

Company: Mommy Jobs Online
Location: Leesburg
Posted on: June 13, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Columbia , Customer Support / Fraud Specialist I., Other , Leesburg, Maryland

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Remote Medical Coder with Multi-Specialties
Description: Coding Denials, ER, OBGYN, Surgical, E/M, Neurology, Neurosurgery, Oncology, Hematology, Orthopedic Pathology Multi-specialties We
Company: Mommy Jobs Online
Location: Chantilly
Posted on: 06/17/2019

Vice President of Land Development
Description: Overview Responsible for overall management of land development department. Develop understanding of current market trends in land development and homebuilding. Responsibilities ul li Responsible (more...)
Company: Lennar Homes
Location: Chantilly
Posted on: 06/17/2019

Robotic Process Automation
Description: Robotic Process Automation RPA Business Process Analyst Req : Location: Chantilly, VA US Job Category: Information Technology Security Clearance: None Clearance Status: Not Applicable Job Description (more...)
Company: CACI (CACI)
Location: Chantilly
Posted on: 06/17/2019


CLEANER PT 530PM930PM
Description: Job Description CLEANER PT 530PM930PM - ABM, a leading provider of integrated facility solutions, is looking for a Cleaner.
Company: ABM
Location: Leesburg
Posted on: 06/17/2019

Medical Coders - Multi-specialty
Description: We need multi-specialty remote medical coders, contract, 3 years experienced, credentialed, inpatient coders in the following specialties for a teaching facility. NICU/PICU Hematology/Oncology
Company: Mommy Jobs Online
Location: Chantilly
Posted on: 06/17/2019

Senior Cloud Centric Greenplum DBA
Description: Senior Cloud Centric Greenplum DBA Senior Cloud Centric Greenplum DBA Ashburn, VA Conversant, A leader in personalized digital marketing, transforming the industry through cutting-edge technology, bold (more...)
Company: Valueclick
Location: Leesburg
Posted on: 06/17/2019

Java Software Engineer
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation s most important work. We re a company founded on a diverse set of capabilities and skills, bound together (more...)
Company: Perspecta
Location: Chantilly
Posted on: 06/17/2019

Support Associate II - Leesburg
Description: since our launch in 1993 with a collection of six essential handbags, kate spade new york has always stood for optimistic femininity. today, our brand is a global life and style house with handbags, (more...)
Company: Kate Spade
Location: Leesburg
Posted on: 06/17/2019

Watch Operator
Description: Overview br Peraton has a great opportunity for Watch Operator, supporting our government customer. br br br br Responsibilities br What you'll do... br ul li Provide operational support (more...)
Company: Peraton
Location: Chantilly
Posted on: 06/17/2019

CDS Part Time Product Demonstrator
Description: Summary CDS Part Time Product Demonstrator -- Are you outgoing and enthusiastic about interacting with people If promoting the best brands to today---s shoppers sounds appealing, then Club Demonstration (more...)
Company: Club Demonstration Services
Location: Leesburg
Posted on: 06/17/2019

Log In or Create An Account

Get the latest Maryland jobs by following @recnetMD on Twitter!

Columbia RSS job feeds