Senior Product Designer

Company: 100 LEARFIELD
Location: Washington
Posted on: June 1, 2025

Job Description:

It's an exciting time to be a designer at Paciolan, an industry leader in the live events space. Whether we're simplifying our e-commerce platform for consumers or optimizing enterprise tools for our clients, our mission is to put the fan experience at the center. We strive to create data-driven, efficient, and engaging user experiences that keep fans coming back again and again.

We're looking for a senior-level designer who can lead strategic product initiatives, drive user research, mentor team members, and push design innovation across our product ecosystem.What You'll Do

• Lead the end-to-end design process, from discovery and research to final implementation, within a cross-functional Agile team.
• Conduct user research (usability testing, interviews, A/B testing, heuristic evaluations) to identify pain points and validate design decisions.
• Translate complex workflows into intuitive, accessible, and scalable user experiences for both B2C (e-commerce) and B2B (enterprise) solutions.
• Utilize data-driven insights (product analytics, heatmaps, session recordings) to optimize UI/UX for measurable impact on user engagement and conversion.
• Define and scale our design system, ensuring consistency, accessibility, and efficiency across platforms.
• Partner closely with product managers, engineers, and business stakeholders to align design and product strategy with business goals.
• Mentor junior designers and help shape a strong, collaborative design culture within the organization.
• Stay ahead of emerging design trends (AI-driven UX, personalization, voice UI, motion design) to keep Paciolan at the forefront of innovation.About You
  • 5+ years of experience solving complex design challenges for B2B or B2C digital products.
  • A strong portfolio showcasing case studies with user research insights, iterative design processes, and measurable business impact.
  • Expertise in user research methodologies, usability testing, and product analytics tools.
  • Strong ability to work in cross-functional teams, influence stakeholders, and articulate design rationale effectively.
  • Proficiency in Figma, Storybook, Adobe XD, and design system management.
  • Deep understanding of responsive web design, accessibility (WCAG), and mobile-first principles.
  • Experience working in fast-paced, Agile environments, balancing multiple projects simultaneously.
  • Bonus Points for:
  • Experience designing for highly regulated or complex industries.
  • Expertise in behavioral design, personalization, or AI-driven UX.
  • Deep understanding of front-end development constraints and capabilities.Why Join Us?Paciolan is the leading ticketing and fundraising platform that connects fans to live events, sports, theater performances, and concerts they love. We move fast but prioritize work-life balance, well-being, and a collaborative design culture. Some of the benefits of working with us include:
    • Flexible PTO
    • Free gym access & fitness classes (select offices)
    • Outdoor barbecues & social events
    • A relaxed, friendly culture where UX is valued at the highest levelsJoin us and help shape the future of live event experiences with world-class UX design!Pay TransparencyThe approximate base pay range for this position is $90,000.00 to $118,000.00. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (including Parental Leave), Paid Holidays, 401(k), and Short/Long Term Disability.Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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Keywords: 100 LEARFIELD, Columbia , Senior Product Designer, Other , Washington, Maryland