Sunflower Functional O&M Support - U.S. Citizenship Required

Company: CGI
Location: Fairfax
Posted on: April 4, 2026

Job Description:

U.S. - CGI Federal roles - Homelessness to Housing By playing this video you consent to Google/YouTube processing your data and using cookies – Learn more . Position Description: CGI is seeking a junior functional resource to support operations and maintenance of a government agency’s asset management system. This role is part of the functional team and will assist with end?user support and training, help desk operations, annual asset inventory support, issue identification and troubleshooting, release management, process documentation, process re?engineering, data conversion, and testing. The candidate should understand and demonstrate knowledge of the software development lifecycle (SDLC). Knowledge of federal asset management best practices is preferred. Your future duties and responsibilities: The part?time Sunflower Tier I Help Desk Manager is responsible for: • Reviewing, submitting, and managing user access requests and role updates to the DHS Sunflower Tier II Help Desk within established timelines and policies • Conducting at least biannual reviews and reconciliations of Sunflower user access documentation • Reconciling removal, loss (federal and contractor), and internal transfer reports • Managing the segregation?of?duties matrix and providing updates monthly to the Resources and Internal Control Branch • Hosting quarterly calls with the Sunflower Tier II Help Desk to follow up on action items • Submitting and tracking change requests with the DHS Sunflower Tier II Help Desk • Serving as the point of contact for Risk Management and Internal Controls, OMB Circular A?123, and other reviews of Sunflower Tier I processes • Adhering to and updating the USCIS Sunflower Help Desk SOP as needed • Managing Sunflower training schedules and rosters in coordination with LMS teams Required qualifications to be successful in this role: • Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required as well as successful passing of CGI background check prior to beginning work. In addition, candidates must have ability to obtain and maintain a DHS/CISA EOD/Public Trust clearance. • Familiarity with federal financial processes, particularly asset management • Experience implementing or supporting a federal IT system (asset management preferred) • Experience training new or novice users on an IT system • Experience facilitating meetings, training sessions, and group presentations • Comfort presenting to clients • Strong writing skills, including the ability to develop agendas, minutes, and presentation materials • Experience developing and executing SOPs, QRGs, and step?by?step guides • Experience testing and documenting IT system functionality (asset management preferred) • Ability to troubleshoot issues and present multiple solution options to clients • Ability to research unfamiliar topics using available resources • Ability to work independently and collaboratively in a team environment • Strong analytical thinking skills Desired qualifications: • Experience with CGI’s Sunflower solution or another asset management system • Knowledge of SQL CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $62,900.00 - $153,300.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: • Competitive compensation • Comprehensive insurance options • Matching contributions through the 401(k) plan and the share purchase plan • Paid time off for vacation, holidays and sick time • Paid parental leave • Learning opportunities and tuition assistance • Wellness and well-being programs CGIFederalJob LI-MC3 DHSCareers Skills: Asset Management (T1) Business Process Management Incident Management What you can expect from us: Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned. We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Keywords: CGI, Columbia , Sunflower Functional O&M Support - U.S. Citizenship Required, IT / Software / Systems , Fairfax, Maryland