System Administrator III
Company: Reflexive Concepts
Location: Annapolis Junction
Posted on: April 1, 2026
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Job Description:
Reflexive Concepts is seeking a skilled System Administrator III
to join our team! The System Administrator must provide Storage
Support - the sustainment of the entire storage environment for two
geographically dispersed locations, including support for a
heterogeneous environment compromised of multi-vendor high
performance storage platforms, mass storage subsystems, fiber
channel interconnection fabrics, and supporting software in a
complex computing environment. Requirements: B.S. in a technical
discipline and 10 years’ experience as a System Administrator in
programs and contracts of similar scope, type and complexity is
required or 15 years’ experience in lieu of degree. Proficient with
the following (as specific position requires): Provide support for
implementation, troubleshooting and maintenance of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and
resolution of problems Manage the daily activities of configuration
and operation of IT systems Provide assistance to users in
accessing and using IT systems Provide Tier 1 (Help Desk) and Tier
2 (Escalation) problem identification, diagnosis and resolution of
problems Provide support to IT systems including day-to-day
operations, monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc. Provide
support for the escalation and communication of status to agency
management and internal customers Optimize system operations and
resource utilization, and perform system capacity analysis and
planning Provide in-depth experience in trouble-shooting IT systems
Provide detailed analysis and feedback to agency management and
internal customers for escalated tickets Provide support for the
dispatch system and hardware problems and remains involved in the
resolution process Configure and manage Linux, Unix, and Windows
(or other applicable) operating systems and installs/loads
operating system software, troubleshoot, maintain integrity of and
configure network components, along with implementing operating
systems enhancements to improve reliability and performance DoD
8570 IAT II level certification required
Keywords: Reflexive Concepts, Columbia , System Administrator III, IT / Software / Systems , Annapolis Junction, Maryland
